The Hamster Wheel

A common occurrence when making change or implementing improvements is finding yourself on what I call the “hamster wheel”.  Everyone is working hard, things are getting done but in the end the results don’t get realized.   This happens when the organization gets too caught up in the process versus the results. I recall working with a contracting Read More …

The NeverEnding Challenge

Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges.  How many times have we heard the words, “Let’s just get through this year and next year will be better”?   Some companies react to these challenges by reorganizing, eliminating jobs and implementing a list of “quick fixes”.  Read More …

The “Magic Ingredient” to Employee Engagement

Are your employees engaged?  You don’t need a 200 question employee engagement survey to answer the question.  Just look around your office.   Are people excited about what they are doing or listless as they pound through the mountains of work.   Are they actively seeking growth and development and is the company helping them achieve their professional Read More …

Grow & Engage Employees with a High Impact Development Plan

When companies take the time to develop their employees it’s a win for everyone. Employees obtain more skills, the company gets better results and shareholders bask in the success. I am a strong believer in employee development so it was no surprise when I asked my leadership team to make sure that everyone on our team had an employee development Read More …

Top Down or Bottom Up?

Is process improvement best accomplished Top-Down or Bottom-Up?  The answer is Yes.   The purpose of “Top Down” engagement is to provide a vision, goals, leadership, barrier removal and most importantly a passion for excellence.   Leadership sets the tone and gets folks engaged.  Improvement ideas?  The best are usually bottom-up.  Why?  Because the folks closest to the work are the Read More …

Fear Of Change

In any business transformation, employees will be asked to think differently and do things differently.   If you are having issues with resistance to change, it may just be the fear factor at work. Change can be a scary thing. You are asking people who have been successful at doing things a certain way to change. This creates uncertainty. Read More …

LITE Up Your Bright Ideas

Better, cheaper, faster.  These words have become the mantra of today’s business world.  Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to meet growing customer and shareholder expectations.  But creating a work environment where innovation flourishes doesn’t just happen.  It requires four key elements:  Leadership, Ideas, Tools and Execution (LITE) Leadership:  Leaders play a significant Read More …

Are You Using the Sink or Swim Approach to Developing Leaders?

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may be all kinds of issues lurking that require his or her attention.  There could be a discipline issue, an FMLA case, grievances to address, teamwork dysfunction, disgruntled employees, etc.  Read More …

What’s The Big Idea?

When faced with tough competition, challenging budgets or declining market trends companies frequently respond by getting  groups of people together to brainstorm “big ideas” to address the situation.  They start out thinking ‘big’ and ‘bold’ but frequently end up with ‘tweak’ and ‘old’.   Why is that? I experienced this when I took my first executive job.  I spent Read More …

Effective Leaders Build Trust

A recent article in Forbes cited research that indicated 45% of employees say “lack of trust in leadership is the biggest issue in work performance.”  Building trust is an essential part of being an effective leader. Trust facilitates a work environment where people are not afraid to express their ideas. It enables people to support a leader’s decision even though they might have reservations. Read More …