Workshops

Everyday Excellence Leadership® Workshops

Everyday Excellence Leadership® workshops provide leaders with proven tools and skills that enable them to translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

ENVISION THE FUTURE: Leaders must be able to translate their vision/mission into actionable goals and inspire, energize and align their organization to deliver sustainable results.

EMPOWER THEIR WORKFORCE: When leaders provide employees with the skills and tools to identify and implement change, it creates unlimited possibilities, drives innovation and delivers sustainable results.

ENGAGE EMPLOYEES: Employees want to make a difference and be valued for their contributions.  By fostering an inlusive work environment where employees feel respected, valued and heard, leaders can build high performing teams that deliver extraordinary results.

WORKSHOPS

Setting Goals for Success

Setting business goals is crucial for the success of any organization. Goals provide a clear direction and purpose, which can help you stay motivated and engaged in your work. They help you to focus your efforts, prioritize your time, and measure your progress.

Our 2-hour Setting Goals for Success workshop provides leaders with an overview of how vision and mission form the foundation for goal setting and teaches them how to build a Line-of-Site Map to turn goals into accomplishments:

  • Align your organization around meaningful goals
  • Facilitate employee connection, ownership and accountability

Navigating Successful Change

Being able to navigate change effectively helps organizations undertake initiatives to capitalize on an opportunity, solve a problem, or improve performance.

Our 2-hour Navigating Successful Change workshop provides leaders with an understanding of how “Motive Force” influences change and how to identify and overcome barriers to success.

  • Understand key drivers of successful change
  • Create “Motive Force” to facilitate acceptance and accelerate change

Engaging Your Workforce

It has been proven that having a workforce made up of engaged employees results in larger profits, less turnover, more productivity, improved safety, enhanced innovation, better customer satisfaction and a more inclusive work environment. These things occur because engaged employees are willing to give discretionary effort to achieve company success.

Our 3-hour Engaging Your Workforce workshop provides an overview of key elements needed for employee engagement and provides skills and tools that leaders can leverage to strengthen engagement in their workplace by:

  • Building trust
  • Developing and growing employee talent with Employee Success Plans
  • Recognizing and rewarding accomplishments

To schedule and on-site leadership workshop please eMail Gianna Clark

Customer W.O.W. Workshop
What’s Needed – On Time – With Value

Better. Cheaper. Faster.  These words have become the mantra of today’s customer driving expectations for exceptional service to a new level.  Do you have what it takes to W.O.W. your customers and keep them coming back?

Delivering exceptional service starts with embracing your brand, getting the basics right and delivering delighters that will turn your customers into your best marketing advocates.  Whether you are a FORTUNE 500 company or a small to mid-size business, delivering Customer W.O.W. will bring value to your company, your customers and your employees.

Our half-day on-site workshop provides participants with proven methods that can be immediately implemented to yield results.

  • Understand how Voice of the Customer & brand provide the foundation for W.O.W.
  • Explore how process excellence enables a consistent W.O.W. experience
  • Identify organizational drivers that facilitate a culture of W.O.W.

Customer W.O.W. Workshop Brochure

To schedule your half-day Customer W.O.W. workshop please eMail Gianna Clark