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Why Leaders Need Continuous Improvement Tools

Posted onJanuary 17, 2020January 17, 2020Leave a comment

Before their organization learned continuous improvement tools, leaders would ask the same old questions and get the same old answers. After employees learned continuous improvement tools, leaders would still ask Read More

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Everyday Excellence provides consulting, workshops and coaching to help company leaders translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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