We offer a suite of on-site workshops with proven methods that can be immediately implemented to yield results. Open enrollment workshops will be available beginning 1st quarter 2020. Workshops provide leaders with tools and skills to improve efficiency, accelerate change, engage employees, delight customers and deliver value for your company.
Click HERE for on-site workshop pricing. Customized workshops can be designed to meet specific business needs. To find out more about how you can schedule a workshop for your team, please Contact Gianna.
April 28 – 29, 2020 in Winston Salem NC $399 ENROLL
March 25, 2020 In Winston Salem, NC $199 ENROLL
May 6, 2020 in Winston Salem, NC $199 ENROLL
Smart Decisions: Rank and Risk Tools for Change
May 18-19 Winston Salem, NC ENROLL
April 14, 2020 Winston Salem, NC $99 ENROLL
Contact Gianna @ GiannaClark@EverydayExcellence.org to learn more about how our workshops and consulting services can create value for your business.
Workshops are Facilitated by Gianna Clark: Gianna has more than 25 years of leadership experience developing strategy, building top performing teams, achieving everyday excellence and transforming businesses.
As an industry recognized transformation leader, Gianna is passionate about delivering exceptional service. In her role as Vice President Customer Service at Dominion Energy, a FORTUNE 500 Company, she developed and implemented her signature Customer WOW initiative, designed a strategy and deployment model for new technology and programs, commissioned a new knowledge sharing platform, established a new service delivery model and enhanced training and development programs resulting in a significant increase in eBusiness, 55% reduction in customer complaints, a 15% reduction in cost of service and a significant increase in J.D. Power customer satisfaction scores.
Her experience encompasses a steady progression of increasing accomplishments that serve as a testament to her ability to achieve and sustain long term organizational and process changes that result in significant value.