The Everyday Excellence Leadership® Workshop provides leaders with proven tools and skills that enable them to translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.
Participants will learn how to:
ENVISION THE FUTURE
Leaders must be able to translate their vision/mission into actionable goals and inspire, energize and align their organization to deliver sustainable results.
EMPOWER THEIR WORKFORCE
When leaders provide employees with the skills and tools to identify and implement change, it creates unlimited possibilities, drives innovation and delivers sustainable results.
Employees want to make a difference and be valued for their contributions. By fostering an inlusive work environment where employees feel respected, valued and heard, leaders can build high performing teams that deliver extraordinary results.
To schedule your 2-day leadership workshop please eMail Gianna Clark
Better. Cheaper. Faster. These words have become the mantra of today’s customer driving expectations for exceptional service to a new level. Do you have what it takes to W.O.W. your customers and keep them coming back?
Delivering exceptional service starts with embracing your brand, getting the basics right and delivering delighters that will turn your customers into your best marketing advocates. Whether you are a FORTUNE 500 company or a small to mid-size business, delivering Customer W.O.W. will bring value to your company, your customers and your employees.
Our half-day on-site workshop provides participants with proven methods that can be immediately implemented to yield results.
- Understand how Voice of the Customer & brand provide the foundation for W.O.W.
- Explore how process excellence enables a consistent W.O.W. experience
- Identify organizational drivers that facilitate a culture of W.O.W.
To schedule your half-day Customer W.O.W. workshop please eMail Gianna Clark