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Meet Gianna

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results. She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line. As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers. Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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