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What They Don’t Tell You About 360s

Posted onSeptember 3, 2025September 3, 2025Leave a comment

The Wicked Truth About Feedback, Fear, and Leadership Fallout 360 evaluations promise insight but too often deliver confusion, politics, and diluted truth. Leaders are told the results are “just for Read More

CategoriesUncategorizedTagsLeadership

Why Haven’t Employee Engagement Scores Improved?

Posted onAugust 29, 2025August 29, 2025Leave a comment

Simple. Because leadership hasn’t. According to GALLUP, managers account for 70% of the variance in employee engagement. Yet many leaders continue doing the same things, expecting different results. That’s not Read More

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Are You Guilty of “Performance Appraisal” Fraud?

Posted onAugust 23, 2025August 23, 2025Leave a comment

Most leaders are and they don’t even realize it. Fraud, by definition, is “an act of deceiving or misrepresenting.” And one of the most common places it shows up? The Read More

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Think Leadership Is Glamorous? Think Again.

Posted onAugust 21, 2025August 21, 2025Leave a comment

When people talk about leadership, you hear all the shiny stuff: The opportunity to make a difference. The chance to grow talent. The authority, the influence, the title. Etcetera, etcetera, Read More

CategoriesUncategorizedTagsLeadership

Why Most Strategic Plans Fall Flat

Posted onAugust 14, 2025August 14, 2025Leave a comment

Every year, organizations invest time, energy, and resources into strategic planning sessions. Whiteboards fill with bold goals and PowerPoints sparkle with vision statements. And yet, months later, many of those Read More

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How Do You Measure Leadership Effectiveness?

Posted onJuly 9, 2025July 9, 2025Leave a comment

Effective leadership is all about empowering and engaging your people to achieve sustainable results. It’s not complicated but it is intentional. Two key metrics, working together, tell the real story: Read More

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How Ordinary Tools Can Help Leaders Deliver Extraordinary Results

Posted onApril 7, 2025April 7, 2025Leave a comment

Most leaders can tell you their DISC type, their Myers Briggs Indicator and can recite the 7 Habits of Highly Effective People. They have “Discovered their Strengths”, have “360 Feedback” Read More

CategoriesUncategorizedTagsLeadership

3 Must Haves for Successful Change

Posted onApril 1, 2025April 1, 2025Leave a comment

Whether you are trying to increase productivity, improve customer service, reduce cost or foster a more engaging work environment, the recipe for successful change is the same. Envision. Empower. Engage. Envision: Define the Read More

CategoriesUncategorizedTagschange

Does Your Mission Statement Engage Employees?

Posted onMarch 19, 2025March 19, 2025Leave a comment

A well-crafted and engaging Mission Statement can help boost goal achievement and company success.  Although many companies create a powerful mission statement, they fail to incorporate it in their daily Read More

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Are You Ready for 2025?

Posted onNovember 13, 2024February 11, 2025Leave a comment

Have you identified your 2025 goals? More importantly, have you created a “Line-of-Site” to these goals to fast track your results? Defining a Line-of-Site for your goals will help you align your organization, Read More

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Everyday Excellence provides consulting, workshops and coaching to help company leaders translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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