The “Magic Ingredient” to Employee Engagement
Are your employees engaged? You don’t need a 200 question employee engagement survey to answer the question. Just look around your office. Are people excited about what they are doing or Read More
Grow & Engage Employees with a High Impact Development Plan
When companies take the time to develop their employees it’s a win for everyone. Employees obtain more skills, the company gets better results and shareholders bask in the success. I am a strong Read More
Need Ideas? It’s In The Bag
Trying to solve a problem? Need help getting people to provide input? When things are not working well or you are facing a challenge, getting a group of people together to Read More
Change . . . It’s Emotional
As a new vice president of customer service in a FORTUNE 500 company, I was astounded that our customer service associates were using an outdated word document system as a Read More
Top Down or Bottom Up?
Is process improvement best accomplished Top-Down or Bottom-Up? The answer is Yes. The purpose of “Top Down” engagement is to provide a vision, goals, leadership, barrier removal and most importantly a passion Read More