Do These 5 Action Words Describe Your Leadership Style?

Over the past 25 years I’ve worked with front-line employees, union employees, engineers, customer service representatives and a host of other professional and technical employees. I’ve served as a supervisor, manager, director and executive at a FORTUNE 200 company, championed a successful company transformation effort that improved thousands of processes and saved more than $1 billion, led a corporate-wide United Way Read More …

When Was the Last Time You Said Thank You?

For most companies, it’s been a crazy year. Employees have stepped up to the challenge, modified their work structure, learned how to ZOOM, implemented new processes and found ways to keep things going in the face of uncertainty. As a leader, have you taken the time to personally acknowledge their contributions? For most leaders, making in through Read More …

Diversity & Inclusion: Why Are Companies Struggling to Make Progress?

While the benefits of having a diverse, equitable and inclusive work environment have been proven by various studies, why are companies struggling to make progress? To better understand the dynamics at play, let’s look at a similar situation of how companies have responded to studies related to employee engagement. It has been proven that having an Read More …

When Pursuing a More Diverse Workplace, Are You Putting First Things First?

Dozens of companies have reacted to recent events by pledging to increase diversity (women and minorities) in their workforce. It’s not the first time we’ve heard those words, seen companies ramp up their hiring efforts or watched as good intentions fail to deliver results. In many cases, these companies have not put first things first. While serving Read More …

Diversity & Inclusion: Can You See Me?

Recent events have heightened awareness of the importance of having an inclusive work environment. Some people may not be able to picture what that looks like so I thought I’d share a little story. A few years ago I had just joined a new business area and was trying hard to fit in. My peers were two executives Read More …

Diversity & Inclusion Starts with Building Trust

Building trust is essential in fostering an engaging and inclusive workplace. Trust facilitates a work environment where people are not afraid to express their ideas or concerns. It allows leaders to have candid conversations about racism, discrimination and other critical workplace issues without creating angst. And according to Forbes, it leads to better employee performance. Earning employee trust is a Read More …

Diversity & Inclusion Starts with Building Trust

What if there was one variable that could improve equity in hiring, promotion and pay decisions, foster a more inclusive work environment, facilitate open and honest communications and build a culture of trust, respect and belonging?  It’s the elephant in the room. They all see it. They all know it. Many won’t acknowledge it because Read More …

5 Leadership Must-Haves to Engage Employees

60 articles Employee engagement has been proven to boost individual, team and operational performance resulting in higher productivity, better customer engagement, fewer accidents, better retention and higher profitability. Results from the GALLUP 2018 State of the American Workplace Survey indicates that only 34% of employees are engaged. Given the strong evidence that employee engagement matters, why Read More …