How to Minimize Bias in Workplace Decisions

We all have bias. We form our bias from experience, interacting with others, responding to our environment and gathering and processing information that we read, see or hear. All these things shape our viewpoint, our personality and our perspective. It’s just part of being human. What’s important is that we are aware of our bias and Read More …

Equity & Inclusion: Stop Talking and Start Doing by Creating a Line-of-Site

If your company is serious about improving workplace equity and inclusion, you’ll have to do more than talk about it, donate to non-profits and hire consultants. You will need to change the way your organization thinks and acts. Real change requires 4 key elements.  Define the change in terms that your organization can understand Explain why Read More …

Best Tool for Rapid Change

The rapid change in customer demands and supply chains brought on by COVID 19 has required many businesses to quickly adjust their processes to keep things on track. Changing the way you do business and getting everyone on board can be more easily accomplished with a Process Map.   A Process Map provides a picture of steps and decision Read More …

The NeverEnding Challenge

Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges.  How many times have we heard the words, “Let’s just get through this year and next year will be better”?   Some companies react to these challenges by reorganizing, eliminating jobs and implementing a list of “quick fixes”.  Read More …

LITE Up Your Bright Ideas

Better, cheaper, faster.  These words have become the mantra of today’s business world.  Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to meet growing customer and shareholder expectations.  But creating a work environment where innovation flourishes doesn’t just happen.  It requires four key elements:  Leadership, Ideas, Tools and Execution (LITE) Leadership:  Leaders play Read More …

Leading Innovation Takes Grit

Whether it’s developing new products or services, changing how they are delivered or restructuring work processes to be more efficient, being able to find new and innovative ways to meet customer demands is critical to success. Innovation is no longer reserved for the chosen few but has become a mainstay in addressing the ongoing challenge posed Read More …

Engagement + Productivity = High Performance

Productivity drivers provide the foundation for success by making sure there is a work structure, trained and skilled employees, and processes to get the work done.  Technology and innovation enables the organization to move forward and compensation structures provide incentives and can facilitate increased productivity. Engagement drivers connect the company with its employees.   A compelling Read More …

The Hamster Wheel

A common occurrence when making change or implementing improvements is finding yourself on what I call the “hamster wheel”.  Everyone is working hard, things are getting done but in the end the results don’t get realized.   This happens when the organization gets too caught up in the process versus the results. I recall working with a contracting Read More …

Just Saying So Doesn’t Make it So

Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an offering or just improving an existing product, it will require doing things differently. It seems simple enough. Offer up a good idea and everyone will Read More …