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Tag: goals

Equity & Inclusion: Stop Talking and Start Doing by Creating a Line-of-Site

Posted onAugust 11, 2020August 11, 2020Leave a comment

If your company is serious about improving workplace equity and inclusion, you’ll have to do more than talk about it, donate to non-profits and hire consultants. You will need to change the way your organization thinks and acts. Real change requires Read More …

CategoriesDiversity, Empower the Organization, LeadershipTagsdiversity, goals, Leadership

Set Big Goals

Posted onJanuary 1, 2019June 27, 2019Leave a comment

What are you going to accomplish this year?  When asked to set goals, most people think about what they believe is possible to accomplish and in most cases they already have an idea of how to get there.  But this is the type Read More …

CategoriesEngage Employees, Envision the Future, LeadershipTagsgoals, Leaders, Leadership

What’s The Big Idea?

Posted onFebruary 1, 2018June 27, 2019Leave a comment

When faced with tough competition, challenging budgets or declining market trends companies frequently respond by getting  groups of people together to brainstorm “big ideas” to address the situation.  They start out thinking ‘big’ and ‘bold’ but frequently end up with ‘tweak’ and ‘old’.   Read More …

CategoriesEnvision the Future, LeadershipTagsgoals, Leadership

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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