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Category: Leadership

Do You Have the Courage to be an Awesome Leader?

Posted onMarch 27, 2025March 27, 2025Leave a comment

As a leader, you will most likely witness things that are wrong. It could be an instance of discrimination, bullying or unethical behavior. When faced with the situation, you will have to Read More

CategoriesLeadershipTagscourage, Leadership

6 Ways Leaders Can Build Trust

Posted onMarch 24, 2025March 24, 2025Leave a comment

An article in Forbes cited research that indicated 45% of employees say “lack of trust in leadership is the biggest issue in work performance.” Building trust is an essential part of Read More

CategoriesEngage Employees, LeadershipTagsLeadership, trust

The Missing Link in Leadership Development

Posted onMarch 22, 2025March 24, 2025Leave a comment

You know your DISC Type, you completed a 360 evaluation and action plan, are pretty good at defining SMART goals, have learned the basics of team building and are taking Read More

CategoriesLeadershipTagsleader, Leadership

Do These 5 Action Words Describe Your Leadership Style?

Posted onMarch 21, 2025March 21, 2025Leave a comment

Over the past 25 years I’ve worked with front-line employees, union employees, engineers, customer service representatives and a host of other professional and technical employees. I have: Served in various Read More

CategoriesEngage Employees, LeadershipTagsemployee engagement, Leadership

When Was the Last Time You Said Thank You?

Posted onSeptember 21, 2020February 11, 2025Leave a comment

For most leaders, making in through the day is like being caught up in a whirlwind. Between meetings, projects, deadlines, emails and the latest crisis, it’s easy to forget about the Read More

CategoriesEngage Employees, LeadershipTagsengagement, Leadership

Creating a Line-of-Site for Your Team

Posted onAugust 11, 2020February 11, 2025Leave a comment

Creating a Line-of-Site Map for your goals can accelerate your journey to achieving your goals. A Line-of-Site Map connects your goal to a common purpose, creates a mental picture of what the future/destination will look like, Read More

CategoriesDiversity, Empower the Organization, LeadershipTagsdiversity, goals, Leadership

How a Leader Resouce Group Can Strengthen Your Workplace Culture

Posted onAugust 11, 2020February 12, 2025Leave a comment

A great way to provide leaders with the skills and tools they need to foster a more equitable and inclusive work environment is by launching a Leader Resource Group.  A Read More

CategoriesDiversity, LeadershipTagsdiversity, Leadership

Leading Business Transformation

Posted onJanuary 3, 2020January 17, 2020Leave a comment

Picture this. A cadre of consultants hovering over charts and data trying to figure out how to transform your business.  Wouldn’t it be better if your leaders had the skills and Read More

CategoriesLeadership

5 Leadership Must-Haves to Engage Employees

Posted onDecember 14, 2019December 19, 2019Leave a comment

60 articles Employee engagement has been proven to boost individual, team and operational performance resulting in higher productivity, better customer engagement, fewer accidents, better retention and higher profitability. Results from Read More

CategoriesEngage Employees, LeadershipTagsemployee, engagement, excellence, Leadership

Are You Using the Sink or Swim Approach to Developing Leaders?

Posted onNovember 9, 2019December 19, 2019Leave a comment

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may Read More

CategoriesChange Management, Engage Employees, LeadershipTagsEmployee Development, Leaders, Leadership, Leadership development

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Everyday Excellence provides consulting, workshops and coaching to help company leaders translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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