Everyday Excellence Leadership®
Envision - Empower - Engage
The rapid change in customer demands and supply chains brought on by COVID 19 has required many businesses to quickly adjust their processes to keep things on track. Changing the way you do business and getting everyone on board can Read More …
Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may be all kinds of issues lurking that require his or her attention. There Read More …
Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges. How many times have we heard the words, “Let’s just get through this year and next year will be better”? Some Read More …
Change, even on a good day, is difficult. If it wasn’t I’d be wearing a size 6 suit. Change in the workplace is no easier. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether Read More …
Better, cheaper, faster. These words have become the mantra of today’s business world. Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to meet growing customer and shareholder expectations. But creating a work Read More …
Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an offering or just improving an existing product, it will require Read More …
How many times has a great idea failed to light up the room because it was “not invented here”? This frequently happens in a culture where decisions are driven from the top and power is considered the organization’s most precious commodity. Even if Read More …
In reading hundreds of books and articles that describe the characteristics of great leaders, it is common to find traits related to vision, courage, accountability, communication, inspiration, trustworthy, results oriented, team builder, etc. But seldom do I see what I believe is the most Read More …
Trying to solve a problem? Need help getting people to provide input? When things are not working well or you are facing a challenge, getting a group of people together to brainstorm barriers or fixes can help bring things to the Read More …
As a new vice president of customer service in a FORTUNE 500 company, I was astounded that our customer service associates were using an outdated word document system as a reference guide to assist customers. When it was first introduced Read More …