Change Management – Everyday Excellence

Best Tool for Rapid Change

Posted onMay 24, 2020May 24, 2020Leave a comment

The rapid change in customer demands and supply chains brought on by COVID 19 has required many businesses to quickly adjust their processes to keep things on track. Changing the way you do business and getting everyone on board can

Are You Using the Sink or Swim Approach to Developing Leaders?

Posted onNovember 9, 2019December 19, 2019Leave a comment

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may be all kinds of issues lurking that require his or her attention. There

The NeverEnding Challenge

Posted onSeptember 20, 2019September 20, 2019Leave a comment

Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges. How many times have we heard the words, “Let’s just get through this year and next year will be better”? Some

Change? It’s Personal.

Posted onMay 9, 2019June 27, 2019Leave a comment

Change, even on a good day, is difficult. If it wasn’t I’d be wearing a size 6 suit. Change in the workplace is no easier. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether

LITE Up Your Bright Ideas

Posted onMay 2, 2019June 27, 2019Leave a comment

Better, cheaper, faster. These words have become the mantra of today’s business world. Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to meet growing customer and shareholder expectations. But creating a work

Just Saying So Doesn’t Make it So

Posted onJanuary 10, 2018June 27, 2019Leave a comment

Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an offering or just improving an existing product, it will require

Not Invented Here

Posted onAugust 23, 2017June 27, 2019Leave a comment

How many times has a great idea failed to light up the room because it was “not invented here”? This frequently happens in a culture where decisions are driven from the top and power is considered the organization’s most precious commodity. Even if

The Most Powerful Trait of a Great Leader

Posted onJuly 9, 2017June 27, 2019Leave a comment

In reading hundreds of books and articles that describe the characteristics of great leaders, it is common to find traits related to vision, courage, accountability, communication, inspiration, trustworthy, results oriented, team builder, etc. But seldom do I see what I believe is the most

Need Ideas? It’s In The Bag

Posted onAugust 23, 2016April 7, 2019Leave a comment

Trying to solve a problem? Need help getting people to provide input? When things are not working well or you are facing a challenge, getting a group of people together to brainstorm barriers or fixes can help bring things to the

Change . . . It’s Emotional

Posted onAugust 23, 2016April 7, 2019Leave a comment

As a new vice president of customer service in a FORTUNE 500 company, I was astounded that our customer service associates were using an outdated word document system as a reference guide to assist customers. When it was first introduced