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Tag: Change Management

Change? It’s Personal.

Posted onMay 9, 2019June 27, 2019Leave a comment

Change, even on a good day, is difficult. If it wasn’t I’d be wearing a size 6 suit. Change in the workplace is no easier. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether Read More …

CategoriesChange Management, Engage EmployeesTagschange, Change Management, leader, Leadership

Making Change? Here’s the One Thing You Can’t Buy

Posted onJanuary 21, 2019June 27, 2019Leave a comment

Keeping up in today’s changing world requires a constant eye on the market, technology and your customers. Companies also must have the ability to quickly adapt to new ways of doing business as new skills, new processes and new technology can Read More …

CategoriesEngage Employees, LeadershipTagschange, Change Management, Leaders, Leadership, trust

Just Saying So Doesn’t Make it So

Posted onJanuary 10, 2018June 27, 2019Leave a comment

Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an offering or just improving an existing product, it will require Read More …

CategoriesChange Management, Empower the OrganizationTagschange, Change Management, Leadership

Not Invented Here

Posted onAugust 23, 2017June 27, 2019Leave a comment

How many times has a great idea failed to light up the room because it was “not invented here”?   This frequently happens in a culture where decisions are driven from the top and power is considered the organization’s most precious commodity.  Even if Read More …

CategoriesChange Management, Empower the Organization, LeadershipTagsChange Management, Leadership

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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