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Tag: change

3 Must Haves for Successful Change

Posted onFebruary 9, 2021April 8, 2021Leave a comment

Whether you are trying to increase productivity, improve customer service, reduce cost or foster a more engaging and inclusive work environment, the recipe for successful change is the same. Envision. Empower. Engage. Envision: Define the end-game. Create a mental picture of what the end-game Read More …

CategoriesUncategorizedTagschange

Best Tool for Rapid Change

Posted onMay 24, 2020May 24, 2020Leave a comment

The rapid change in customer demands and supply chains brought on by COVID 19 has required many businesses to quickly adjust their processes to keep things on track. Changing the way you do business and getting everyone on board can Read More …

CategoriesChange Management, Empower the OrganizationTagschange, process map

Change? It’s Personal.

Posted onMay 9, 2019June 27, 2019Leave a comment

Change, even on a good day, is difficult. If it wasn’t I’d be wearing a size 6 suit. Change in the workplace is no easier. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether Read More …

CategoriesChange Management, Engage EmployeesTagschange, Change Management, leader, Leadership

LITE Up Your Bright Ideas

Posted onMay 2, 2019June 27, 2019Leave a comment

Better, cheaper, faster.  These words have become the mantra of today’s business world.  Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to meet growing customer and shareholder expectations.  But creating a work Read More …

CategoriesChange Management, Empower the Organization, Envision the Future, LeadershipTagschange, innovation, Leaders, Leadership

Making Change? Here’s the One Thing You Can’t Buy

Posted onJanuary 21, 2019June 27, 2019Leave a comment

Keeping up in today’s changing world requires a constant eye on the market, technology and your customers. Companies also must have the ability to quickly adapt to new ways of doing business as new skills, new processes and new technology can Read More …

CategoriesEngage Employees, LeadershipTagschange, Change Management, Leaders, Leadership, trust

Just Saying So Doesn’t Make it So

Posted onJanuary 10, 2018June 27, 2019Leave a comment

Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an offering or just improving an existing product, it will require Read More …

CategoriesChange Management, Empower the OrganizationTagschange, Change Management, Leadership

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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