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Tag: Leadership development

Are You Using the Sink or Swim Approach to Developing Leaders?

Posted onNovember 9, 2019December 19, 2019Leave a comment

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may Read More

CategoriesChange Management, Engage Employees, LeadershipTagsEmployee Development, Leaders, Leadership, Leadership development

Today’s Workforce is Changing. Are Leaders Keeping Up?

Posted onOctober 17, 2017June 27, 2019Leave a comment

Work-life balance, technology, demographics, social media, a drive for continuous learning and a desire for meaningful work is reshaping our workforce. Are leaders prepared to deal with these changes? Do they Read More

CategoriesEngage Employees, LeadershipTagsEmployee Development, employee engagement, Leaders, Leadership, Leadership development

Everyday Excellence provides consulting, workshops and coaching to help company leaders translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

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The Everyday Excellence Leadership Handbook is chocked full of anecdotes, tools and proven methods to help leaders Envision, Empower & Engage.

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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