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Tag: Continuous Improvement

Are you Stuck on the Hamster Wheel?

Posted onJuly 10, 2025July 8, 2025Leave a comment

A common trap when driving change or implementing improvements is what I call the “hamster wheel.” Everyone’s busy working hard, checking off tasks and yet, results remain elusive. It’s a Read More

CategoriesEmpower the Organization, LeadershipTagsContinuous Improvement, Leadership, Results

The NeverEnding Challenge

Posted onSeptember 20, 2019September 20, 2019Leave a comment

Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges.  How many times have we heard the words, “Let’s just get Read More

CategoriesChange Management, Empower the Organization, LeadershipTagsContinuous Improvement, Leadership

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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