For many leaders, getting through the day can feel like navigating a whirlwind. Meetings, deadlines, emails, projects, and the latest crisis are all competing for attention. In the chaos, it’s easy to overlook the good things happening around you and the people making them happen.
But here’s the truth: acknowledging great work is just as important as returning a call from the CEO. If you don’t believe that, you’ve missed the mark.
In a world full of quick texts and templated emails, few gestures are more meaningful than a handwritten note. When I served as VP of Customer Service, I made it a point to send handwritten cards to employees who went above and beyond for our customers. Each note was personal, specific, and heartfelt. I wanted them to know exactly what they did that made a difference and that their effort didn’t go unnoticed.
The response? Remarkable. Employees would tell me how much it meant to receive a note. And I knew they meant it because I’d see those cards pinned to bulletin boards, tucked into cubicle walls, or proudly displayed on desks. A small gesture, yes but one that left a lasting impression.
When was the last time you wrote a personal thank-you to someone on your team? Maybe today is the perfect day to start. Be specific. Be sincere. And if you’re working remotely, mail it to their home. It’ll mean even more.
Recognizing employee contributions should never be an afterthought. A handwritten note is a simple, powerful way to say, “I see you. I appreciate you. You matter.”