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Tag: process map

Best Tool for Rapid Change

Posted onMay 24, 2020May 24, 2020Leave a comment

The rapid change in customer demands and supply chains brought on by COVID 19 has required many businesses to quickly adjust their processes to keep things on track. Changing the way you do business and getting everyone on board can Read More …

CategoriesChange Management, Empower the OrganizationTagschange, process map

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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