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Category: Change Management

Are You Using the Sink or Swim Approach to Developing Leaders?

Posted onNovember 9, 2019December 19, 2019Leave a comment

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may Read More

CategoriesChange Management, Engage Employees, LeadershipTagsEmployee Development, Leaders, Leadership, Leadership development

The NeverEnding Challenge

Posted onSeptember 20, 2019September 20, 2019Leave a comment

Better. Cheaper. Faster. These words have become the mantra of today’s business world creating an environment of NeverEnding challenges.  How many times have we heard the words, “Let’s just get Read More

CategoriesChange Management, Empower the Organization, LeadershipTagsContinuous Improvement, Leadership

Change? It’s Personal.

Posted onMay 9, 2019July 7, 2025Leave a comment

Change Is Hard – Even on a Good Day. If it weren’t, all my bad habits would be gone. Change in the workplace is no easier. As organizations evolve to Read More

CategoriesChange Management, Engage EmployeesTagschange, Change Management, leader, Leadership

LITE Up Your Bright Ideas

Posted onMay 2, 2019June 27, 2019Leave a comment

Better, cheaper, faster.  These words have become the mantra of today’s business world.  Technology is reinventing itself at an exponential rate driving businesses to seek new and innovative ways to Read More

CategoriesChange Management, Empower the Organization, Envision the Future, LeadershipTagschange, innovation, Leaders, Leadership

Just Saying So Doesn’t Make it So

Posted onJanuary 10, 2018June 27, 2019Leave a comment

Change, even on a good day, is difficult. As companies look to reinvent themselves to meet the challenges of the future, change is inevitable. Whether expanding a business, restructuring an Read More

CategoriesChange Management, Empower the OrganizationTagschange, Change Management, Leadership

Not Invented Here

Posted onAugust 23, 2017June 27, 2019Leave a comment

How many times has a great idea failed to light up the room because it was “not invented here”?   This frequently happens in a culture where decisions are driven from the Read More

CategoriesChange Management, Empower the Organization, LeadershipTagsChange Management, Leadership

The Most Powerful Trait of a Great Leader

Posted onJuly 9, 2017June 27, 2019Leave a comment

In reading hundreds of books and articles that describe the characteristics of great leaders, it is common to find traits related to vision, courage, accountability, communication, inspiration, trustworthy, results oriented, team builder, Read More

CategoriesChange Management, Engage Employees, LeadershipTagsemployee engagement, Leadership, trust

Need Ideas? It’s In The Bag

Posted onAugust 23, 2016April 7, 2019Leave a comment

Trying to solve a problem?  Need help getting people to provide input?  When things are not working well or you are facing a challenge, getting a group of people together to Read More

CategoriesChange Management, Engage Employees

Change . . . It’s Emotional

Posted onAugust 23, 2016April 7, 2019Leave a comment

As a new vice president of customer service  in a FORTUNE 500 company, I was astounded that our customer service associates were using an outdated word document system as a Read More

CategoriesChange Management, Engage Employees

Everyday Excellence provides consulting, workshops and coaching to help company leaders translate their vision into action, empower their organization to make change and engage their employees to deliver sustainable results.

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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