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Category: Leadership

Effective Leaders Build Trust

Posted onJuly 23, 2025July 24, 2025Leave a comment

In today’s workplace, trust in leadership is eroding—and the data proves it. According to Gallup’s latest survey, only 20% of U.S. employees strongly agree that they trust the leadership of Read More

CategoriesEngage Employees, LeadershipTagsemployee engagement, Leadership, trust

Are you Stuck on the Hamster Wheel?

Posted onJuly 10, 2025July 8, 2025Leave a comment

A common trap when driving change or implementing improvements is what I call the “hamster wheel.” Everyone’s busy working hard, checking off tasks and yet, results remain elusive. It’s a Read More

CategoriesEmpower the Organization, LeadershipTagsContinuous Improvement, Leadership, Results

Leading Innovation Requires Grit

Posted onJuly 8, 2025July 8, 2025Leave a comment

Whether it’s developing new products or services, changing how they are delivered or restructuring work processes to be more efficient, being able to find new and innovative ways to meet Read More

CategoriesEmpower the Organization, LeadershipTagsexcellence, innovation, Leaders, Leadership

In the Whirlwind of Leadership, Don’t Miss the Moments that Matter

Posted onJuly 7, 2025July 8, 2025Leave a comment

For many leaders, getting through the day can feel like navigating a whirlwind. Meetings, deadlines, emails, projects, and the latest crisis are all competing for attention. In the chaos, it’s Read More

CategoriesEngage Employees, LeadershipTagsengagement, Leadership

Who Are You?

Posted onJuly 6, 2025July 7, 2025Leave a comment

Who Are You? That timeless question famously asked by Absolem, the blue caterpillar in Disney’s Alice in Wonderland, is just as relevant for organizations as it is for curious wanderers. Read More

CategoriesEnvision the Future, Leadership

Do You Have the Courage to be an Awesome Leader?

Posted onMarch 27, 2025March 27, 2025Leave a comment

As a leader, you will most likely witness things that are wrong. It could be an instance of discrimination, bullying or unethical behavior. When faced with the situation, you will have to Read More

CategoriesLeadershipTagscourage, Leadership

6 Ways Leaders Can Build Trust

Posted onMarch 24, 2025March 24, 2025Leave a comment

An article in Forbes cited research that indicated 45% of employees say “lack of trust in leadership is the biggest issue in work performance.” Building trust is an essential part of Read More

CategoriesEngage Employees, LeadershipTagsLeadership, trust

The Missing Link in Leadership Development

Posted onMarch 22, 2025March 24, 2025Leave a comment

You know your DISC Type, you completed a 360 evaluation and action plan, are pretty good at defining SMART goals, have learned the basics of team building and are taking Read More

CategoriesLeadershipTagsleader, Leadership

Do These 5 Action Words Describe Your Leadership Style?

Posted onMarch 21, 2025March 21, 2025Leave a comment

Over the past 25 years I’ve worked with front-line employees, union employees, engineers, customer service representatives and a host of other professional and technical employees. I have: Served in various Read More

CategoriesEngage Employees, LeadershipTagsemployee engagement, Leadership

Creating a Line-of-Site for Your Team

Posted onAugust 11, 2020February 11, 2025Leave a comment

Creating a Line-of-Site Map for your goals can accelerate your journey to achieving your goals. A Line-of-Site Map connects your goal to a common purpose, creates a mental picture of what the future/destination will look like, Read More

CategoriesDiversity, Empower the Organization, LeadershipTagsdiversity, goals, Leadership

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

Learn more about Gianna

 

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