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Tag: Leadership

Do These 5 Action Words Describe Your Leadership Style?

Posted onMarch 21, 2025March 21, 2025Leave a comment

Over the past 25 years I’ve worked with front-line employees, union employees, engineers, customer service representatives and a host of other professional and technical employees. I have: Served in various Read More

CategoriesEngage Employees, LeadershipTagsemployee engagement, Leadership

Leadership – Got to Love It!

Posted onApril 8, 2021February 11, 2025Leave a comment

If I had to name one trait that defines an Everyday Excellence Leader it would be love. An Everyday Excellence Leader loves what they do, loves their employees and loves their Read More

CategoriesUncategorizedTagsLeadership

Creating a Line-of-Site for Your Team

Posted onAugust 11, 2020February 11, 2025Leave a comment

Creating a Line-of-Site Map for your goals can accelerate your journey to achieving your goals. A Line-of-Site Map connects your goal to a common purpose, creates a mental picture of what the future/destination will look like, Read More

CategoriesDiversity, Empower the Organization, LeadershipTagsdiversity, goals, Leadership

How a Leader Resouce Group Can Strengthen Your Workplace Culture

Posted onAugust 11, 2020February 12, 2025Leave a comment

A great way to provide leaders with the skills and tools they need to foster a more equitable and inclusive work environment is by launching a Leader Resource Group.  A Read More

CategoriesDiversity, LeadershipTagsdiversity, Leadership

Fostering an Engaging Work Environment

Posted onJuly 24, 2020February 12, 2025Leave a comment

Recent studies and surveys point to several attributes that describe what working in an engaging work environment feels like: Studies show that leaders play a huge role in fostering an Read More

CategoriesDiversityTagsdiversity, inclusion, Leadership

Are You Ready for Real Change?

Posted onJuly 24, 2020February 12, 2025Leave a comment

Corporate America’s continued commitment to facilitate an engaging work environment is great. But now comes the tough part. You actually have to do something. Because if nothing changes, nothing changes. First you must Read More

CategoriesUncategorizedTagsdiversity, inclusion, Leadership

Tools that Help Leaders Make Good Decisions

Posted onJune 22, 2020February 12, 2025Leave a comment

With so many things changing in the workplace, organizing and quantifying options to help you make the best choice is critical to success.  The Decision Matrix is a versatile tool that helps leaders Read More

CategoriesUncategorizedTagschoices, decisions, equity, fair, leader, Leadership

The Secret Sauce of Awesome Leaders

Posted onJune 15, 2020February 12, 2025Leave a comment

I am often asked, “if there was one attribute that defines an awesome leader, what would it be?” I don’t have to ponder the question for long because there truly is Read More

CategoriesUncategorizedTagsLeaders, Leadership

5 Leadership Must-Haves to Engage Employees

Posted onDecember 14, 2019December 19, 2019Leave a comment

60 articles Employee engagement has been proven to boost individual, team and operational performance resulting in higher productivity, better customer engagement, fewer accidents, better retention and higher profitability. Results from Read More

CategoriesEngage Employees, LeadershipTagsemployee, engagement, excellence, Leadership

Are You Using the Sink or Swim Approach to Developing Leaders?

Posted onNovember 9, 2019December 19, 2019Leave a comment

Of course everyone will respond “no” to this question but the truth is that it happens more often than you think. In many cases when a new supervisor steps into their first formal leadership role there may Read More

CategoriesChange Management, Engage Employees, LeadershipTagsEmployee Development, Leaders, Leadership, Leadership development

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Meet Gianna

 

Gianna Clark is an experienced executive who has demonstrated a keen ability to develop strategy, build top performing teams and get results.  She led the deployment of an enterprise-wide continuous improvement process at a FORTUNE 500 Company that over 10 years, improved thousands of processes and brought more than $1 billion to the bottom line.  As Vice President Customer Service she developed and implemented her signature Customer WOW initiative that reduced customer complaints by 55%, reduced cost of service by 15% and significantly improved customer satisfaction scores.

Gianna is an industry recognized process improvement leader with a passion for excellence, developing leaders and serving customers.  Contact Gianna today and empower your organization with the skills and tools to achieve your goals.

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